This website is scheduled to undergo routine maintenance on Saturday, 11 May 8:00 p.m. CDT - Sunday, 12 May 1:00 a.m. CDT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.
To schedule, reschedule or cancel an exam:
For OnVUE support during your exam delivery, please use the chat function on the OnVUE page.
Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.
Email form should NOT be used for questions about cancelling, rescheduling or booking your exam.
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Monday-Friday, 13:30 p.m.-10:30 p.m. local time for each country; closed on local holidays.
IMPORTANT FOR CDCS AND CSDG - Candidates from The People’s Republic of China, please contact customer service on:
Monday–Friday, 8:00 a.m.–5:00 p.m. UK time; closed on local holidays.